Privacy Policy

You can’t have a proper BBQ without some snags and tomato sauce, just like you can’t join in the fun at Fair Go without sharing a bit of info with us first. We’re not asking about your star sign or whether you’re team Home and Away or Neighbours. We just need your name, email address, mailing address, and credit card details (number and expiration). With this info, we can zip through processing your transactions in no time.

We ask for your email, mailing address, and name to keep you in the loop on any exciting comps or awesome promos you’ve entered. After all, you wouldn’t want to miss a chance to win big, right? Of course, if our emails are a bit too much, you can always unsubscribe from the ones you don’t fancy.
We also collect personal details when you take part in a customer survey. This helps us gather the info needed to enhance your gaming experience. By looking at player traffic and site usage, we can improve the website design, while your IP address helps us understand demographics and troubleshoot server or website issues.

Think our advertising system is a bit off? Don’t worry, it only logs IP addresses to provide better-targeted ads, like banners in your language.

When you reach out to us by email, we collect your email address. Any information you share with the Fair Go team during registration, including personal details, is kept private. We use your email address only to notify you about software updates, promotions, or any important casino matters (deposits, withdrawals, etc.).
You can be assured that your details are never shared with third parties. They’ll only be used for their intended purpose and won’t be passed around for other promotions, surveys, or mailouts unless you’ve given us the go-ahead.

Any winnings you score or cashouts you request remain completely confidential. Rather than letting your details get out, we securely store your winning info in a safe environment. This data is kept private from third parties unless required by law or regulatory authorities.
If you have any questions about our privacy policy, feel free to reach out to our customer support team at Fair Go.