24/7 Live Online Support

Get in touch with our dedicated support team through Live Chat, request a callback, or drop us an email at [email protected].

Our support team is on standby 24/7 to assist you with any inquiries.

  1. LIVE CHAT. Instant, round-the-clock support.
  2. EMAIL SUPPORT. Not in a hurry? Send us an email.
  3. LET’S TALK. Choose a time that works best for you, and we’ll call you back.

 

Get in touch with Fairgo Casino dedicated support team.

Frequently Asked Questions

How Can I Make a Deposit?

For mobile users, simply log in or sign up at Fair Go Casino, then tap the deposit button in the center of the screen. Select your preferred payment method and follow the prompts to complete your deposit. Desktop users can find the “Cashier” option on the left side of the screen. Click on the “Deposit” tab, choose a deposit method, and follow the instructions.

What Should I Do If My Deposit Is Pre-Authorized?

If you see a message stating, “Your deposit has been Pre-Authorized,” it means your deposit was unsuccessful, and no funds were deducted from your account. Wait for about 10 minutes before attempting another deposit. If the issue persists, please contact our support team via Live chat or email at [email protected].

How Do I Claim the $1,000 Welcome Bonus?

When making your first deposit, enter the bonus code WELCOME in the designated section. Once your deposit is processed, the bonus will be applied. To claim the full $1,000 bonus, deposit $200 up to five times. The minimum qualifying deposit is $20.

Where Can I View My Transaction History?

You can review your full deposit and withdrawal history by logging into your Fair Go Casino account and navigating to the ‘My Account’ section.

How Do I Redeem a Deposit Bonus?

To redeem a bonus, navigate to the ‘Bonuses’ tab in the footer menu on mobile. If using a desktop, go to ‘Cashier’ and then ‘Coupons.’ Enter the provided coupon code, and once accepted, proceed with your deposit.

Where Can I Find the Latest Promotions?

Stay updated on the hottest deals by visiting our Promotions page, checking the Fair Go homepage, or reviewing messages in your casino inbox. If you’re subscribed to our email list, promotions will be sent directly to your inbox.

What Does Playthrough Mean?

Playthrough refers to the wagering requirement that must be met before withdrawing winnings. The total amount wagered must equal the required playthrough, regardless of whether bets are won or lost. You can check your playthrough status in the cashier section when viewing your balance.

What Should I Do If My Credit Card Deposit Is Declined?

If your credit card transaction fails, try the following steps:

  1. Ensure your card is enabled for international payments.
  2. Confirm sufficient funds are available.
  3. Check if your card has reached any transaction limits.
  4. Try an alternative deposit method.
  5. Reach out to our support team for further assistance.

What Is the Minimum Deposit Required at Fair Go Casino?

Start playing with as little as $5 when using Lightning Bitcoin. Other deposit methods may have different minimum requirements. For more details, check our Payments table.

Is Fair Go Casino Safe and Secure?

Absolutely! Fair Go Casino is a trusted platform with thousands of positive reviews from Australian players. We prioritize security by employing top-tier protocols, including 128-bit SSL encryption, ensuring that all transactions are conducted safely and securely.

Accessible Anytime, Anywhere — Fair Go Customer Support

As Australia’s leading online casino, Fair Go Casino takes pride in offering top-tier customer support. No matter where you are or what time it is, our dedicated support team is always available to assist you! Whether you need help with thrilling bonuses, our exciting game selection, or any technical concerns, we’ve got you covered.

  • Exceptional Customer Service

The moment you reach out to Fair Go Casino, you’ll be connected with highly trained representatives who set the standard for excellence in the industry. Our team’s professionalism and expertise ensure that all your inquiries receive prompt and accurate responses;

  • Fair Go’s 24/7 Instant Support

Your gaming experience is our priority at Fair Go Casino! Our support team is here for you around the clock, ensuring that you receive the assistance you need whenever you need it. We are available 24/7, every day of the year, to provide seamless customer service;

  • How Can You Reach Us?

Need help? Send an email to [email protected] for a quick response, or connect with us instantly via Live chat. Prefer to speak with us directly? Schedule a call at your convenience, and we’ll get in touch at a time that suits you best.

Join Fair Go Casino today and enjoy the premium support and gaming experience you deserve!

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