Terms and Conditions

Review the terms and conditions before accessing the Fair Go Casino website.

General Casino Terms

Please carefully review these Terms and Conditions before accessing the Fair Go Casino website.

1. By engaging in play at Fair Go Casino (the “Casino”), you confirm that you fully understand and agree to abide by these Terms and Conditions.

2. Participation in the Casino’s games (the “Game”) is only available to residents of jurisdictions where such activities are legally permitted. If participation is prohibited by law in your region, you are not authorized to engage in the Game.

3. Players must meet the legal age requirement of their respective jurisdictions to participate. You are only allowed to engage in gambling activities if they are legally permitted in your location. The Casino cannot provide legal guidance or assurances regarding this matter. Users must be at least 18 years of age to access these services.

4. Each player is entitled to only one verified real-money account. Any duplicate accounts will be closed, and players found with multiple accounts — including those with varying personal details — will forfeit their winnings, and all withdrawals will be canceled. Accounts that fail verification procedures will be terminated.

5. The Casino does not provide explicit or implicit assurances regarding your legal right to engage in the Game. No employee, agent, affiliate, or partner of the Company is authorized to offer such assurances.

6. Employees of the Casino, as well as their immediate family members, licensees, affiliates, distributors, media partners, or agencies, are prohibited from participating in the Game.

7. The Game is intended solely for entertainment. No purchase is necessary to play. Players may engage in the Game without wagering real money. Participation is at the player’s own risk, and by playing, you acknowledge that the Casino and its offerings do not offend or violate your personal standards.

8. Access to the Casino is granted strictly for personal, non-commercial entertainment purposes. Any unauthorized use of the Casino or its services is strictly prohibited.

9. The Casino retains the right to suspend or terminate accounts at its discretion, without prior notice. Remaining account balances may be credited to the player; however, the Casino reserves the right to void winnings and confiscate funds under circumstances such as:

9.1 Multiple accounts registered to the same player.

9.2 Discrepancies between the account holder’s name and the credit card used for transactions. Bank cards must be in the account holder’s name, and proper identification, authorization, and card copies will be required for withdrawals.

9.3 Premature cash-out requests before fulfilling promotional requirements.

9.4 Providing inaccurate or misleading registration or identification details.

9.5 Failure to meet the legal age requirement.

9.6 Residing in a jurisdiction where participation in online gambling is illegal.

9.7 Allowing or enabling another individual to use your Casino account. Accounts must be used solely by the registered player. Verification issues will result in withdrawal suspensions.

9.8 Engaging in professional gambling, playing as part of a group, or participating in collusion strategies.

9.9 Using cheating techniques, including automated systems, bots, or software designed to manipulate the Game.

9.10 Abusing promotional offers by employing low-risk betting strategies to withdraw bonuses.

9.11 Being previously flagged for engaging in any of the prohibited behaviors listed above at another online casino.

10. If the Company suspects any fraudulent activity on your part or if any payments you have made are subject to chargebacks, the Company reserves the right to withhold funds from your account. Additionally, if necessary, the Company may initiate legal proceedings to recover any owed payments. You agree to fully settle any outstanding balances with the Company or its payment providers in relation to your Casino use. Furthermore, you agree not to reverse, cancel, or dispute any deposits, and any such action will result in the forfeiture of winnings. You will also be responsible for reimbursing the Company for any costs incurred in recovering unpaid deposits.

11. By accepting any winnings or prizes from the Company, you grant permission for your name to be used in promotional and marketing materials without additional compensation unless prohibited by law.

12. If you have a dispute regarding a Game outcome, you must submit a written complaint within fourteen (14) days. In the case of any discrepancy between the results displayed on your Casino software and the official Casino server records, the latter shall be deemed the final and authoritative outcome.

13. You are solely responsible for any applicable taxes on winnings or prizes collected from the Company.

14. Identity verification through documentation is mandatory. You will be required to provide:

  • A valid, color copy of a government-issued Picture ID (e.g., Driver’s License or Passport);
  • A recent utility bill (dated within the last two months) verifying your address
  • Continuous verification is necessary, and if your Picture ID expires, you must submit a new, valid copy.
  • Source of funds and source of wealth may be requested at a later stage, and proof of e-wallet funding may also be required.

14.1 If your account was funded using a credit card, you must also submit:

  • Clear, color copies of the front and back of the credit card(s);
  • Identification documents of the credit card owner.

14.2 To submit these documents, please refer to the account verification page for detailed instructions. Ensure that all copies are clear and legible.

15. Withdrawals will generally be processed back to the same payment method used for deposits whenever possible. Fair Go Casino retains the right to determine the final withdrawal method. Withdrawals are only permitted to accounts that are owned and controlled by the registered account holder.

16. The Company reserves the right, at its sole discretion and without prior notice, to introduce new games or activities to the Casino or remove existing ones at any time.

17. Accounts that remain inactive for 12 consecutive months will be classified as inactive, and any remaining balance will be forfeited.

18. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not allow any third party, including minors, to access your account, use Casino services, or claim winnings. Any purchases or losses incurred under your account remain your responsibility.

19. The Company is not obligated to retain account credentials if a player loses, forgets, or otherwise cannot access their account due to reasons unrelated to Company error. The Company is not responsible for any computer or internet malfunctions, nor for any attempts by the Player to engage in the Game using unauthorized methods or tools not intended by the Company.

20. If you are found to be cheating, attempting fraud, or making false and/or defamatory statements about the Company, the Company reserves the right to disclose your actions, identity, and email address. Additionally, this information may be shared with other casinos, financial institutions, credit card providers, and relevant authorities.

21. You agree to indemnify and hold harmless the Company, along with its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising and promotional agencies, media partners, agents, and retailers, from any liabilities, costs, damages, or expenses resulting from: (i) accessing, using, or reusing the website, (ii) utilizing any materials from the website, (iii) accessing, using, or reusing the Casino’s servers, (iv) participating in the Game, or (v) claiming any prize.

22. “Fair Go Casino” is a trademark of the Company, and you do not acquire any rights to this name, nor to any associated graphics, text, concepts, or methodologies by using the website and its content.

23. Any Game materials, whether obtained electronically or through other means, are considered void if they are counterfeited, damaged, tampered with, illegible, or reproduced through unauthorized channels. Materials containing printing, typographical, mechanical, or electronic errors will be replaced at the Company’s discretion, which is the sole liability in such cases.

24. Any materials submitted for prize claims become the property of the Company and will not be returned. The Company is not liable for any lost, delayed, incomplete, illegible, damaged, or misdirected submissions, including prize claims, mail, or requests.

25. Upon purchasing, you will receive an email confirmation. It is advisable for the cardholder to print and retain all transaction details, game rules, cancellation policies, and payment records for future reference to prevent misunderstandings.

26. All wagers must be placed using the official Fair Go Casino interface provided on the website. The use of any unauthorized means, including automated “robot” players, is strictly prohibited. If unauthorized client software is detected, Management reserves the right to void all affected wagers, cancel accounts, or take other necessary actions.

27. Players must roll over their deposit at least once before being eligible to withdraw funds from their account.

28. Interactive gambling services are not available to individuals who are physically located in jurisdictions where such activities are prohibited. If you are in a restricted jurisdiction, you are not permitted to access gambling services or view related advertisements.

29. The Company reserves the right to modify these Terms and Conditions or introduce new procedures at any time without prior notice. Such changes will be implemented immediately at the discretion of Casino management and will serve the security and operational interests of both the Casino and its players.

30. If any provision of these Terms and Conditions is deemed invalid or unenforceable by a court or regulatory authority, the remaining provisions will continue to be fully effective and enforceable.

31. Abusive or offensive language and behavior will not be tolerated within the Casino or towards Fair Go Casino staff. Any violation of this policy may result in the suspension of playing privileges or other necessary actions to ensure compliance.

32. Players are prohibited from using inappropriate, offensive, or discriminatory language in their usernames, including but not limited to profanity, sexist, or racist terms. The Casino reserves the right to take corrective actions, including account closure, in response to violations of this policy.

33. These Terms and Conditions constitute the full, final, and exclusive agreement between you and the Company, superseding all prior agreements, representations, and understandings related to your participation in the Casino.

34. In compliance with Anti-Money Laundering regulations, Players must meet playthrough requirements before requesting a payout.

Promotional Terms

For the sake of fair gaming, maximum bet limits are in place for all bonus playthroughs, including cashback promotions. The highest allowed bet is $10 unless otherwise specified. Placing a bet exceeding $10 during a bonus playthrough will result in the voiding of any promotion-related winnings.

  1. Only players with a registered Real account are eligible for promotions. Bonuses can only be claimed once per household or account, according to our terms of use. If a second account is found, it will be closed, and any bonuses and winnings may be voided.
  2. Each promotion is generally limited to one per person, family, household, email address, credit card number, or shared computer environment (e.g., university, school, library, workplace).
  3. To qualify for a bonus, players must claim it before using their initial deposit. Requests made after initial deposits have been wagered will be declined.
  4. Bonuses will be credited as a Bonus Balance to the Player’s Real Account until the promotion’s terms are met, after which the balance will be moved to the Withdrawable Balance.
  5. Unless stated otherwise, free bonuses must be wagered at least 60 times before withdrawal requests can be made. Wagering on Blackjack, Video Poker, Craps, American Roulette, Baccarat, and other table or non-slot games does not contribute to this requirement.
  6. A promotion is considered complete when wagering requirements are met or the balance drops below $1. If a cash-out limit applies, only the maximum cash-out amount will be transferred to the Withdrawable Balance; any excess will be deducted by the system.
  7. Players with pending withdrawals cannot claim any bonuses until the withdrawals are processed or canceled.
  8. Promotions cannot be combined with other offers or an existing account balance. If bonuses are redeemed on top of an active balance, any winnings will be voided, and the initial deposit will be refunded.
  9. Management reserves the right to refuse bonuses if abuse of promotions is suspected. Withdrawals will be reviewed, and any suspected fraudulent activity may result in refusal.
  10. Promotions and offers are subject to change or termination at any time at management’s discretion without prior notice.
  11. Deposit bonuses at Fair Go! are cashable. No deposit bonuses have a maximum cash-out limit, typically 5x the bonus amount unless otherwise specified.
  12. A minimum deposit of $20 is required for all deposit bonuses unless otherwise stated.
  13. If you wish to withdraw winnings from a deposit bonus, free bonus, or cashback, at least one withdrawal must be initiated within 150 days of coupon redemption. Failure to do so will result in forfeiture of your winnings.
  14. Bets on Red or Black in Roulette are not allowed. Any winnings from such bets will be void. Bets on European Roulette with an active bonus are also prohibited.
  15. No deposit bonuses have a maximum cash-out of 5x the bonus amount, unless specified otherwise. For example, a $100 bonus can have a maximum cash-out of $500. This rule is only waived once the customer’s balance is below $1.
  16. Wagering requirements for deposit bonus coupons are 30 times the sum of the deposit and bonus unless otherwise stated. These must be completed for each deposit bonus and will be annulled once the balance reaches $0.
  17. Winnings from any deposit-based reward bonuses (Weekly, Monthly, Yearly, etc.) will not be honored if the deposit is below $5.
  18. Players cannot claim multiple free bonuses consecutively without a real money deposit in between. Management reserves the right to void any bonuses and winnings in such cases, including winnings from Free Roll Tournaments.
  19. As per Promotional Terms #17, winnings from comp points earned via consecutive free bonuses may be considered void.
  20. Players who have not made a deposit can claim free money offers only once, including welcome bonuses, no deposit bonuses, birthday bonuses, and free spins. Any winnings from additional offers will be void.
  21. Players whose last deposit was over three months ago are not eligible for a withdrawal upon claiming a free bonus.
  22. The maximum amount players can redeem from free promotions is $180 AUD. Any remaining funds beyond this limit will be removed after processing the withdrawal.
  23. Withdrawals from free bonus promotions between $25 and $50 require verification through a utility bill matching the address registered in the account.
  24. Winnings from duplicate accounts will be void and removed from the accounts.
  25. Restrictions on game play apply only to free bonuses. After meeting the wagering requirements, players can play any casino games.
  26. Players from the following countries are not eligible for bonuses: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Colombia, Czechia, Germany, Hungary, Indonesia, Ireland, Italy, Kazakhstan, Kyrgyzstan, Lithuania, Malaysia, Mauritius, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Philippines, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Sweden, Tajikistan, Thailand, Turkmenistan, Ukraine, United Kingdom, Uzbekistan.
  27. The weekly withdrawal limit per customer is $7,500 AUD. Fair Go Casino reserves the right to distribute larger winnings across multiple weeks.
  28. Fair Go Casino acknowledges that some free bonus links may be shared on other sites, forums, or sent to unintended recipients. If we determine that a player did not receive a promotion through the designated exclusive channels, we reserve the right to refuse any withdrawal requests, even if the player has met the wagering requirements.
  29. The Company reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being posted in the “Terms and Conditions” section within the casino client. It is your responsibility to regularly review the Terms and Conditions and any additional rules outlined in promotional emails. If any point regarding a specific promotion is unclear, it is your duty to contact customer support for clarification before participating.
  30. These Terms and Conditions constitute the full, final, and exclusive agreement between you and the Company, replacing all previous agreements, representations, and understandings concerning the claiming of any promotional or bonus offers.
  31. Instant Cashback Promotion Terms: Players can claim a 25% cashback (or 40% for VIPs) on any busted deposit of at least $10, made without using a deposit bonus. The cashback is subject to a 10x playthrough (with wagering varying by game). The balance must be below $1 to claim the cashback. Players do not have to redeem the cashback after every deposit and may claim it on deposits made up to one month prior to the cashback request.
  32. Game of the Month (Double Comp Points) Promotion Terms: Players can earn comp points by playing a designated game within a specific timeframe. For every 100 Comp Points, you can exchange them for $1 AUD. The minimum amount of Comp Points that can be exchanged is 100.
  33. Koala Monday Promotion Terms: The Koala Monday bonus is available only on Mondays. There is no limit to the number of times it can be redeemed. The minimum deposit required for this offer is $20, and the bonus increases with higher deposits. The maximum bonus amount is $1,000. Deposit in Month Promotion Terms: Players who make at least one deposit during the month are eligible for a $20-25 free bonus. Check the promotion page for the coupon code. The maximum cash-out limit is $180, and the wagering requirement is 60x. This bonus is valid for the entire month.
  34. To qualify for the “Fair Draw” promotion, players must deposit a total of $500 between Friday and the following Thursday each week.

Tournament Terms

By entering slot tournaments, you agree to the following Terms and Conditions:

  1. Tournament Buy-Ins, Add-Ons, and Re-Buys will be deducted directly from your real money account balance. Bonuses cannot be used to cover Buy-Ins, Add-Ons, or Re-Buys for slot tournaments.
    The Fair Go Casino Bonus Terms & Conditions apply to Buy-Ins, Add-Ons, and Re-Buys for slot tournaments. If you use a no-deposit bonus balance to participate in a tournament, any winnings from the tournament will be subject to the maximum withdrawal limit of 5 times the bonus amount.
  2. Customers who have not made a deposit or whose last deposit was made over 90 days ago may only claim tournament winnings once, with a maximum cash-out limit of $180.
  3. Players who are excluded from claiming bonuses are also not eligible to enter any tournaments.
    In the event of a disconnection during tournament play, the following applies: if disconnected, the slot will not spin automatically. If you reconnect within the tournament timeframe, you can resume playing. However, if reconnection is not possible, your Win Box total will remain fixed at the amount recorded at the time of disconnection.
  4. If a slot tournament is canceled, any Buy-In fees will be refunded to the player’s account.
  5. Tournament prizes are credited as real money and are not subject to wagering requirements. Players can withdraw these prizes immediately.

Lobby Jackpots

  1. To join the casino Lobby Jackpot, customers must log in and manually opt-in. Players have the option to opt-out of contributing to the Lobby Jackpot at any time.
  2. Once enrolled, players have the opportunity to win the total accumulated jackpot, as a mandatory 0.01¢ bet will be placed with each spin.
  3. Lobby jackpot prizes are granted as real money with no wagering requirements and can be withdrawn by the player immediately.
  4. Contributions to the Lobby Jackpot will be deducted from your Real Money account balance. Free bonus funds cannot be used to contribute to the Lobby Jackpot. Any jackpots won while using a balance from a free bonus will be subject to the maximum withdrawal limit of that bonus. Bets placed towards the Lobby Jackpot are non-refundable.
  5. Lobby jackpot prizes are given as real money with no wagering restrictions, except when the prize is won while playing with a deposit bonus or cashback. In such cases, the wagering requirements of the corresponding bonus will apply.

Refer and Earn Terms

  1. In this promotion, the “Referrer” refers to the person who invites friends to play, while the “Referred Friend” is the individual being invited.
  2. To earn rewards for referring friends, the Referrer must have made at least one deposit at Fair Go Casino.
  3. The Referrer must have a balance under $1 and no pending withdrawals to be eligible for any earnings from the referral.
  4. Earnings will be held until the Referrer completes the bonus playthrough requirements.
  5. Only new players (those without an existing Fair Go Casino account) qualify as a Referred Friend.
  6. Referred Friends must be eligible to play in the casino to be valid for the promotion.
  7. The Referred Friend must make a first deposit of at least $25 for the Referrer to earn a reward.
  8. Both the Referrer and the Referred Friend are eligible for the promotion only if the Referred Friend registers through the unique referral link.
  9. The Referrer will receive free credit for each Referred Friend who deposits at least $25 at Fair Go Casino.
  10. The “Refer a Friend” reward is credited to the Referrer’s casino account on the first business day of each month.
  11. Before making any withdrawal requests, the Referrer must wager the “Refer a Friend” bonus at least 5 times.
  12. Both the Referrer and the Referred Friend must meet all listed requirements to qualify for the “Refer a Friend” promotion.
  13. The Referrer and the Referred Friend must reside in separate households.
  14. Fair Go Casino reserves the right to modify or terminate this promotion at any time without prior notice.

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